FAQ



All of the As to your Qs! 

We have carefully hand-picked and curated the CUTEST party collections and our inventory is expanding every day! 

How long will it take to receive my party supplies?
Our goal is to process, package and ship your order as soon as possible.
Please allow between 2-3 business days for processing. As soon as processing is complete, packages will ship from Florida via United States Postal Service (USPS).

Shipping times depend on the size of the package and location. Once your package has shipped, you will receive an email with the tracking information.
We cannot be responsible for transit times, which is the responsibility of the carrier. Shipping times are in addition to the order processing time of 1-3 business days. Orders placed on weekends and holidays will be processed the following business day. Expedited and international shipping can be made available on an individual basis. Please email us for a quote. We cannot be responsible for lost or stolen packages once we have tendered to the carrier.

Is it possible to track my package or check in on the status of my order? 
Absolutely!  We know you are excited to get your party goods! You can email us with your order number, or the full name the order was made under, and you will give you an update. 
Are your sprinkles PEANUT/TREE NUT-FREE?
This is a tough one! The majority of our sprinkles are manufactured in a nut-free facility, and they do not contain nuts. But a few of the components we use are manufactured in facilities that may also come in contact with nuts, so once we bring them all into our next facility to be mixed together - we are not comfortable deeming anything NUT-FREE. We are, however, working on mixing these items in a separate facility that we can assure will be NUT-FREE. Stay tuned!
Are your GLUTEN-FREE sprinkles, really GLUTEN-FREE? And are they suitable for those with Celiac disease?
The sprinkles and sprinkle medleys we deem GLUTEN-FREE are suitable for those with Celiac disease, as they contain no wheat, and trace amounts are notably less than 20 parts per million (PPM).
What is the shelf-life of your sprinkles?
Generally speaking, 12-24 months, provided they are kept in a cool, dark place, out of direct sunlight. The sugar in sprinkles is a natural preservative, but the oils in them can go rancid if exposed to extreme heat, sun, or just too much time. You will know sprinkles are nearing the end of their happy lives when they smell like plastic or "play-dough."
But, don't your VEGAN sprinkles contain confectioner's sugar that has bone char?
NO. The confectioners' sugar used in our vegan sprinkles does not contain bone char. Therefore, they are VEGAN. Whoop!

How can I see a copy of my invoice?
Your invoice will be emailed to you along with your order confirmation.

Do you ever offer any coupons?
The best thing to do is follow our IG for exclusive discounts and new product promos!  

Can I cancel or make changes to my order once it’s placed?
Once an order is placed you will be able to cancel within 24 hours to receive a full refund.

What if my order arrived damaged?
If any items within your box were damaged in transit, please contact us within 24 hours of being received and we will take care of the issue.

Do you accept returns?
We want you to love your order! If for any reason you are not completely satisfied with your purchase, please return your complete purchase to us within 7 days of receiving your delivery for a refund of the purchase price. Shipping costs will not be refunded. Items must be unopened and still in their original packaging to qualify for a refund.

Still have questions? Please contact us anytime